Topics Covered:
– Defining and understanding excellence in customer service
– The principles of exceptional service
– Understanding and valuing the customer
$60.00
Bookings and registrations close 2 weeks after commencement.
If you are unable to register this term but would like to join the course in the following term, please use the link to register your interest: https://forms.gle/
Courses require minimum numbers to proceed. If we cancel a class you will receive a full refund.
If you withdraw from a class more that 5 business days before the start date, you will be eligible for a refund less a $10 administration fee.
No refunds will be issued for withdrawals made within 5 business days of the class start date.
